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Privacy Policy

The Galpals Collective Ltd
Last updated: 15 July 2025

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At The Galpals Collective Ltd, we are committed to protecting your personal information and respecting your privacy.

This policy explains how we collect, use, and store your personal data, and your rights under data protection laws in the Isle of Man and the United Kingdom.

 

1. Who We Are

The Galpals Collective Ltd
2 King Street, Douglas, Isle of Man, IM1 2BA
Email: support@thegalpalscollective.com
Company registered in the Isle of Man

 

2. What Information We Collect

We may collect and store the following personal data when you sign up for membership, book a service, attend an event, or contact us:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Emergency contact

  • Medical and wellness information (where relevant to services)

  • Membership or service type

  • Booking and payment history

We do not collect or store your payment card details or direct debit information directly. These are handled securely by our third-party providers.

 

3. How We Collect Your Data

We collect your data when you:

  • Complete a membership or registration form (e.g. via Google Forms or our website)

  • Sign up for services or make bookings through Fresha

  • Set up direct debit payments via SimplyCollectUK

  • Contact us by email or message

  • Attend an event or use our space

 

4. How We Use Your Data

We use your personal information to:

  • Provide you with safe and appropriate services

  • Manage your bookings and memberships

  • Process payments through Fresha and SimplyCollectUK

  • Contact you about updates, changes, or important notices

  • Support your wellbeing and tailor services appropriately

  • Comply with health and safety or insurance procedures

  • Respond to enquiries and resolve issues

We will never sell your data or pass it to third parties for marketing.

 

5. Booking and Payment Platforms

We recommend reviewing these third-party policies to understand how your financial data is handled.

 

6. Data Storage & Security

  • We store data digitally only. No paper records are held.

  • We use secure platforms such as Google Workspace and trusted third-party systems.

  • Access to data is limited to authorised team members only.

  • We comply with Isle of Man and UK GDPR standards.

 

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request corrections to incorrect or outdated data

  • Request that we delete your personal data

  • Withdraw consent for us to contact you or hold your information

To make any request, please contact: support@thegalpalscollective.com
We will respond within 30 days.

 

8. Cookies and Website Use

Our website may use cookies for performance and usage tracking. These do not collect identifiable personal data. You can manage cookies through your browser settings.

 

9. How Long We Keep Your Data

We only keep personal data for as long as necessary to provide services and meet our legal, financial, or insurance obligations.
If you end your membership, you may request full removal of your data from our systems.

 

10. Policy Updates

This privacy policy may be updated occasionally. The latest version will always be available on our website. By continuing to use our services, you accept the terms of any updated policies.

If you have any concerns or questions about how your data is used, please email us at:
📧 support@thegalpalscollective.com

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